The Marrakech luxury hotel that will ruin all other 5-star stays for you.
Sometimes travel doesn't go according to plan, but these unexpected turns can lead to remarkable discoveries. When my original Marrakech accommodation didn't meet basic (cleanliness) standards, I found myself making a last-minute call to the Four Seasons Marrakech. The night manager's warm response and swift assistance in arranging my late arrival immediately assured me I'd made the right decision.
Having experienced Four Seasons properties worldwide, I knew I was trading up for an experience that would exceed expectations. What I didn't realize was just how thoroughly this property would impress me, even by Four Seasons' exacting standards.
After an exhausting day of flights from London and a brief stay at another hotel, I finally made my way to the Four Seasons Marrakech. The location couldn't be more convenient – just 10 minutes from the airport.
My first impression was one of thorough security, which is standard for luxury properties in Morocco. A guard at the impressive entrance gate conducted a brief vehicle check. While this might surprise some Western travelers, it's simply part of the hotel's commitment to guest safety.
Once cleared, I was treated to a gorgeous winding driveway that led up to the main lobby. What happened next truly showcased the Four Seasons' legendary service: the manager personally came out to greet me. He knew about my previous stays with the brand, including my recent London visit, and diplomatically acknowledged my less-than-stellar experience at the other Marrakech hotel.
Here's where it gets interesting – I had that dreaded traveler's moment when I realized I'd left a bag in my taxi. Without missing a beat, the doorman radioed the gate, and my bag was rescued before the taxi left the property. Classic Four Seasons attention to detail!
The night manager delivered more good news: I'd been upgraded. They even treated me to traditional Moroccan mint tea – a wonderful touch that immediately made me feel welcome.
The experience concluded with a personal golf cart tour of the stunning property, courtesy of the front desk agent who handled my luggage. Final destination: my villa. Talk about making an entrance!
Even though it was past 1:30 AM by the time I was all settled in, I heard a knock at the door, which was the guest experience team bringing out my welcome amenity (which unfortunately I asked them to take away since it had nuts, which I'm allergic to).
Stepping into Room 87 was a moment of pure luxury. While it required a quick golf cart ride from the main building (or a leisurely 3-minute walk), the journey was worth it for the tranquility of this secluded location on the property's far end.
The room was situated on the second floor, and though there wasn't an elevator, the attentive bellmen efficiently handled all my luggage. I should note that this might be a consideration for guests with mobility concerns.
The sheer size of the space immediately caught my attention. This wasn't just a hotel room – it was a statement of Moroccan luxury. While the decor hasn't seen a recent renovation, it struck the perfect balance between timeless elegance and authentic local charm.
The practical amenities started with a walk-in closet, complete with a safety deposit box and adequate storage space. Though compact, it served its purpose, though I did miss the signature Four Seasons laundry and souvenir bags I've come to expect from the brand.
The bathroom was nothing short of magnificent. Picture this: a double vanity, rainfall shower, full-size bathtub, and a separate water closet complete with both bidet and handheld hose.
The Grown Alchemist toiletries added that perfect touch of luxury.
The bedroom's centerpiece was, naturally, the king-sized bed. Four Seasons' signature mattress delivered its usual magic – that perfect medium firmness that guarantees a sublime night's sleep. I arrived to find the room already turned down, with water and glasses thoughtfully placed on each bedside table.
But the real showstopper? A stunning Moroccan chandelier that transformed the room into a magical space at night, casting intricate patterns across the walls. (Fun fact: I was so intrigued by this chandelier, I had my Medina guide take me to the actual artisans who craft these fixtures for the hotel!)
A circular table beneath the chandelier served as an ideal workstation, conveniently positioned near the well-appointed mini-bar and coffee station.
The terrace deserves special mention – it was possibly the most generous I've encountered in my travels. Overlooking the adults-only pool (yet secluded by trees), it offered a serene workspace with comfortable seating and plenty of room to spread out and relax.
The Four Seasons Marrakech isn't just a hotel – it's a secure, walled sanctuary that includes both the resort and Four Seasons Residences. The security checks might seem thorough, but they ensure complete privacy and peace of mind for all guests.
The property's layout is thoughtfully designed with a main building at its heart and several free-standing two-story buildings scattered throughout the grounds. I particularly loved how each building maintained its independence – no indoor corridors connecting them, just beautiful gardens and pathways between.
Some ground-floor rooms come with private jacuzzis, while the upper floors, like my room, feature those gorgeous expansive terraces. It's worth noting that these aren't just regular hotel balconies – they're proper outdoor living spaces.
The swimming experience here is perfectly curated with two heated pools maintained at a blissful 37°C (98.6°F). The family pool area comes complete with its own jacuzzi, while the adult pool offers a more serene environment. There's a poolside restaurant near the adults pool where you can enjoy full service either at your table or right at your sun lounger (families are welcome here).
Let's talk about the spa – it's the crown jewel situated between the two pools. While perhaps not the most opulent hotel spa I've encountered, it still offers an impressive array of facilities open to all hotel guests during regular hours.
The spa facilities are thoughtfully divided into men's and women's sections, each featuring the full works: sauna, steam room, cold plunge pool, jacuzzi, and a dedicated relaxation area. There's also a traditional Hammam, plus all the practical amenities you'd expect: showers, changing rooms, and peaceful lounging spaces.
On my departure day, I treated myself to some quality spa time, and it was absolutely worth it. My only regret? Not booking an actual treatment – definitely on my list for next time!
Additionally, there were two gym rooms, one cardio room one weight lifting room, and one outdoor workout space, which were all magnificent.
Breakfast at the Four Seasons Marrakech deserves its own spotlight. While I didn't get to experience their signature restaurant Quattro (which you'll find at other Four Seasons properties), the breakfast alone was worth writing home about.
From the moment I was seated, the staff created an experience that went far beyond the usual hotel breakfast service. They engaged in genuine conversation, eager to understand my preferences and introduce me to local flavors.
When I mentioned my love for coffee, they immediately brought over their Moroccan Spiced Coffee. While it might not become my daily brew back home, it was a delightful cultural experience. Of course, no Moroccan breakfast would be complete without their famous mint tea – a must-try ritual.
The breakfast setup was thoughtfully divided into two sections. The made-to-order station was a highlight, featuring everything from perfectly executed egg dishes to fresh crepes, pancakes, and waffles. The self-service area was a treasure trove of freshly baked pastries, vibrant fruits, and raw honey that would make any food lover swoon.
Here's a moment that truly showcases the exceptional service: When I inquired about some chocolate crepes on display, mentioning my Nutella allergy, the manager went above and beyond. They specially retrieved chocolate chips from another restaurant kitchen and melted them down just so I could enjoy my pancakes. Those melted chocolate chips also became an unexpected treat for dipping fresh strawberries!
Without exaggeration, this breakfast experience ranks among the finest I've encountered in my extensive hotel stays. It perfectly balanced luxury with thoughtful, personalized service – exactly what you'd hope for from a Four Seasons property.
The Four Seasons' motto "We can arrange virtually anything" isn't just a catchy phrase – it's a promise that the Marrakech property delivers on spectacularly. Throughout my stay, I witnessed countless moments of service excellence that transformed good hospitality into something extraordinary.
From the very first moments, the attention to detail was evident. When I arrived, the manager personally came out to greet me, displaying an impressive knowledge of my previous Four Seasons stays. This personalized touch immediately set the tone for my entire visit.
Quick thinking and seamless coordination among staff members saved the day when I realized I'd left a bag in my taxi. Within seconds, the doorman had radioed the gate security, preventing what could have been a major travel headache. It's these moments of proactive service that truly stand out.
The culinary team's dedication to guest satisfaction was particularly impressive. During breakfast, when I mentioned my Nutella allergy, the manager didn't just apologize and offer alternatives – they went to another restaurant to source chocolate chips and had them melted down specifically for my pancakes. This level of personalization and problem-solving is what elevates a luxury stay into a memorable experience.
Even the room turndown service showed thoughtful attention to detail, with water and glasses carefully placed on both sides of the bed, anticipating every need. The front desk agent's personal property tour by golf cart wasn't just practical – it was an opportunity to ensure I felt oriented and comfortable in my new surroundings.
Perhaps what impressed me most was how natural and effortless it all felt. The staff maintained that delicate balance between being attentive and overbearing, always seeming to appear exactly when needed. Whether it was the bellmen handling luggage up flights of stairs without elevators, or the breakfast staff engaging in genuine conversation to better understand my preferences, every interaction felt sincere rather than scripted.
This is what sets Four Seasons apart – not just the willingness to go above and beyond, but the ability to do so with grace, anticipating needs before they arise and solving problems before they become issues. It's luxury service at its finest, where nothing feels impossible and every request is met with a genuine desire to exceed expectations.
The Four Seasons Marrakech masterfully blends traditional Moroccan charm with modern luxury in a way that few properties can achieve. While some might consider the location slightly removed from the bustling medina, this creates an oasis of tranquility that you'll appreciate after exploring the vibrant city.
What truly sets this property apart isn't just its stunning grounds or the spacious, well-appointed rooms with their enchanting Moroccan touches (that chandelier still lives in my dreams!). It's the way every element comes together to create something greater than the sum of its parts.
The security measures, while thorough, never feel intrusive – instead, they add to the sense of exclusive sanctuary. The heated pools, extensive spa facilities, and that absolutely magnificent breakfast create a resort experience that makes it tempting to never leave the property.
But it's the service that elevates this from a luxury hotel to an unforgettable experience. From the personal greetings to the swift problem-solving, from the thoughtful amenities to the genuine warmth of every interaction – the staff here doesn't just meet the Four Seasons standard, they redefine it.
Is it perfect? Nearly. While the rooms could perhaps benefit from a subtle refresh in the coming years, their current state still exudes elegance and comfort. The lack of elevators in some buildings might concern certain travelers, but the ever-present staff ensures this never becomes an actual inconvenience.
Would I return? Without hesitation. The Four Seasons Marrakech offers that rare combination of luxurious comfort, cultural authenticity, and impeccable service that makes it not just a hotel, but a destination in itself. For those seeking a truly refined Moroccan experience, this property doesn't just meet expectations – it transcends them.
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Sometimes travel doesn't go according to plan, but these unexpected turns can lead to remarkable discoveries. When my original Marrakech accommodation didn't meet basic (cleanliness) standards, I found myself making a last-minute call to the Four Seasons Marrakech. The night manager's warm response and swift assistance in arranging my late arrival immediately assured me I'd made the right decision.
Having experienced Four Seasons properties worldwide, I knew I was trading up for an experience that would exceed expectations. What I didn't realize was just how thoroughly this property would impress me, even by Four Seasons' exacting standards.
After an exhausting day of flights from London and a brief stay at another hotel, I finally made my way to the Four Seasons Marrakech. The location couldn't be more convenient – just 10 minutes from the airport.
My first impression was one of thorough security, which is standard for luxury properties in Morocco. A guard at the impressive entrance gate conducted a brief vehicle check. While this might surprise some Western travelers, it's simply part of the hotel's commitment to guest safety.
Once cleared, I was treated to a gorgeous winding driveway that led up to the main lobby. What happened next truly showcased the Four Seasons' legendary service: the manager personally came out to greet me. He knew about my previous stays with the brand, including my recent London visit, and diplomatically acknowledged my less-than-stellar experience at the other Marrakech hotel.
Here's where it gets interesting – I had that dreaded traveler's moment when I realized I'd left a bag in my taxi. Without missing a beat, the doorman radioed the gate, and my bag was rescued before the taxi left the property. Classic Four Seasons attention to detail!
The night manager delivered more good news: I'd been upgraded. They even treated me to traditional Moroccan mint tea – a wonderful touch that immediately made me feel welcome.
The experience concluded with a personal golf cart tour of the stunning property, courtesy of the front desk agent who handled my luggage. Final destination: my villa. Talk about making an entrance!
Even though it was past 1:30 AM by the time I was all settled in, I heard a knock at the door, which was the guest experience team bringing out my welcome amenity (which unfortunately I asked them to take away since it had nuts, which I'm allergic to).
Stepping into Room 87 was a moment of pure luxury. While it required a quick golf cart ride from the main building (or a leisurely 3-minute walk), the journey was worth it for the tranquility of this secluded location on the property's far end.
The room was situated on the second floor, and though there wasn't an elevator, the attentive bellmen efficiently handled all my luggage. I should note that this might be a consideration for guests with mobility concerns.
The sheer size of the space immediately caught my attention. This wasn't just a hotel room – it was a statement of Moroccan luxury. While the decor hasn't seen a recent renovation, it struck the perfect balance between timeless elegance and authentic local charm.
The practical amenities started with a walk-in closet, complete with a safety deposit box and adequate storage space. Though compact, it served its purpose, though I did miss the signature Four Seasons laundry and souvenir bags I've come to expect from the brand.
The bathroom was nothing short of magnificent. Picture this: a double vanity, rainfall shower, full-size bathtub, and a separate water closet complete with both bidet and handheld hose.
The Grown Alchemist toiletries added that perfect touch of luxury.
The bedroom's centerpiece was, naturally, the king-sized bed. Four Seasons' signature mattress delivered its usual magic – that perfect medium firmness that guarantees a sublime night's sleep. I arrived to find the room already turned down, with water and glasses thoughtfully placed on each bedside table.
But the real showstopper? A stunning Moroccan chandelier that transformed the room into a magical space at night, casting intricate patterns across the walls. (Fun fact: I was so intrigued by this chandelier, I had my Medina guide take me to the actual artisans who craft these fixtures for the hotel!)
A circular table beneath the chandelier served as an ideal workstation, conveniently positioned near the well-appointed mini-bar and coffee station.
The terrace deserves special mention – it was possibly the most generous I've encountered in my travels. Overlooking the adults-only pool (yet secluded by trees), it offered a serene workspace with comfortable seating and plenty of room to spread out and relax.
The Four Seasons Marrakech isn't just a hotel – it's a secure, walled sanctuary that includes both the resort and Four Seasons Residences. The security checks might seem thorough, but they ensure complete privacy and peace of mind for all guests.
The property's layout is thoughtfully designed with a main building at its heart and several free-standing two-story buildings scattered throughout the grounds. I particularly loved how each building maintained its independence – no indoor corridors connecting them, just beautiful gardens and pathways between.
Some ground-floor rooms come with private jacuzzis, while the upper floors, like my room, feature those gorgeous expansive terraces. It's worth noting that these aren't just regular hotel balconies – they're proper outdoor living spaces.
The swimming experience here is perfectly curated with two heated pools maintained at a blissful 37°C (98.6°F). The family pool area comes complete with its own jacuzzi, while the adult pool offers a more serene environment. There's a poolside restaurant near the adults pool where you can enjoy full service either at your table or right at your sun lounger (families are welcome here).
Let's talk about the spa – it's the crown jewel situated between the two pools. While perhaps not the most opulent hotel spa I've encountered, it still offers an impressive array of facilities open to all hotel guests during regular hours.
The spa facilities are thoughtfully divided into men's and women's sections, each featuring the full works: sauna, steam room, cold plunge pool, jacuzzi, and a dedicated relaxation area. There's also a traditional Hammam, plus all the practical amenities you'd expect: showers, changing rooms, and peaceful lounging spaces.
On my departure day, I treated myself to some quality spa time, and it was absolutely worth it. My only regret? Not booking an actual treatment – definitely on my list for next time!
Additionally, there were two gym rooms, one cardio room one weight lifting room, and one outdoor workout space, which were all magnificent.
Breakfast at the Four Seasons Marrakech deserves its own spotlight. While I didn't get to experience their signature restaurant Quattro (which you'll find at other Four Seasons properties), the breakfast alone was worth writing home about.
From the moment I was seated, the staff created an experience that went far beyond the usual hotel breakfast service. They engaged in genuine conversation, eager to understand my preferences and introduce me to local flavors.
When I mentioned my love for coffee, they immediately brought over their Moroccan Spiced Coffee. While it might not become my daily brew back home, it was a delightful cultural experience. Of course, no Moroccan breakfast would be complete without their famous mint tea – a must-try ritual.
The breakfast setup was thoughtfully divided into two sections. The made-to-order station was a highlight, featuring everything from perfectly executed egg dishes to fresh crepes, pancakes, and waffles. The self-service area was a treasure trove of freshly baked pastries, vibrant fruits, and raw honey that would make any food lover swoon.
Here's a moment that truly showcases the exceptional service: When I inquired about some chocolate crepes on display, mentioning my Nutella allergy, the manager went above and beyond. They specially retrieved chocolate chips from another restaurant kitchen and melted them down just so I could enjoy my pancakes. Those melted chocolate chips also became an unexpected treat for dipping fresh strawberries!
Without exaggeration, this breakfast experience ranks among the finest I've encountered in my extensive hotel stays. It perfectly balanced luxury with thoughtful, personalized service – exactly what you'd hope for from a Four Seasons property.
The Four Seasons' motto "We can arrange virtually anything" isn't just a catchy phrase – it's a promise that the Marrakech property delivers on spectacularly. Throughout my stay, I witnessed countless moments of service excellence that transformed good hospitality into something extraordinary.
From the very first moments, the attention to detail was evident. When I arrived, the manager personally came out to greet me, displaying an impressive knowledge of my previous Four Seasons stays. This personalized touch immediately set the tone for my entire visit.
Quick thinking and seamless coordination among staff members saved the day when I realized I'd left a bag in my taxi. Within seconds, the doorman had radioed the gate security, preventing what could have been a major travel headache. It's these moments of proactive service that truly stand out.
The culinary team's dedication to guest satisfaction was particularly impressive. During breakfast, when I mentioned my Nutella allergy, the manager didn't just apologize and offer alternatives – they went to another restaurant to source chocolate chips and had them melted down specifically for my pancakes. This level of personalization and problem-solving is what elevates a luxury stay into a memorable experience.
Even the room turndown service showed thoughtful attention to detail, with water and glasses carefully placed on both sides of the bed, anticipating every need. The front desk agent's personal property tour by golf cart wasn't just practical – it was an opportunity to ensure I felt oriented and comfortable in my new surroundings.
Perhaps what impressed me most was how natural and effortless it all felt. The staff maintained that delicate balance between being attentive and overbearing, always seeming to appear exactly when needed. Whether it was the bellmen handling luggage up flights of stairs without elevators, or the breakfast staff engaging in genuine conversation to better understand my preferences, every interaction felt sincere rather than scripted.
This is what sets Four Seasons apart – not just the willingness to go above and beyond, but the ability to do so with grace, anticipating needs before they arise and solving problems before they become issues. It's luxury service at its finest, where nothing feels impossible and every request is met with a genuine desire to exceed expectations.
The Four Seasons Marrakech masterfully blends traditional Moroccan charm with modern luxury in a way that few properties can achieve. While some might consider the location slightly removed from the bustling medina, this creates an oasis of tranquility that you'll appreciate after exploring the vibrant city.
What truly sets this property apart isn't just its stunning grounds or the spacious, well-appointed rooms with their enchanting Moroccan touches (that chandelier still lives in my dreams!). It's the way every element comes together to create something greater than the sum of its parts.
The security measures, while thorough, never feel intrusive – instead, they add to the sense of exclusive sanctuary. The heated pools, extensive spa facilities, and that absolutely magnificent breakfast create a resort experience that makes it tempting to never leave the property.
But it's the service that elevates this from a luxury hotel to an unforgettable experience. From the personal greetings to the swift problem-solving, from the thoughtful amenities to the genuine warmth of every interaction – the staff here doesn't just meet the Four Seasons standard, they redefine it.
Is it perfect? Nearly. While the rooms could perhaps benefit from a subtle refresh in the coming years, their current state still exudes elegance and comfort. The lack of elevators in some buildings might concern certain travelers, but the ever-present staff ensures this never becomes an actual inconvenience.
Would I return? Without hesitation. The Four Seasons Marrakech offers that rare combination of luxurious comfort, cultural authenticity, and impeccable service that makes it not just a hotel, but a destination in itself. For those seeking a truly refined Moroccan experience, this property doesn't just meet expectations – it transcends them.
