AwardTravel Terms of Use

Welcome to AwardTravel, a service provided by AwardTravel LLC ("AwardTravel", or the Company). These Terms of Use ("Terms") govern your access to and use of our services, including our website, application, Chrome extension, and any other related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Eligibility: By using our Services, you affirm that you are of the legal age of majority in your jurisdiction or have obtained parental or guardian consent to use our Services. You also represent that you have not been previously banned from using our Services.
2. Free Service and Paid Plans: Our basic Services are provided free of charge. We may also offer paid plans with additional features, the details of which will be communicated separately, and may require paid users to agree to a separate Terms of Service.
3. Accuracy of Information: By signing up for our Services, you agree to provide truthful and accurate information and represent that the details you provide are correct to the best of your knowledge.
4. Intellectual Property Rights: AwardTravel respects the intellectual property rights of others. While we may use or display logos, service marks, trademarks, and other intellectual property of large corporations, we do not claim any ownership over these properties. Their use is solely for the benefit of our users and integral to the functionality of our Services.
5. User Content: Users are responsible for any content they post on our Services. We ask that you follow a general policy of not posting anything that you wouldn't want your employer or a future employer to see. AwardTravel reserves the right, in our sole discretion, to remove any content that violates this policy.
6. Prohibited Use: You may not:
7. Use our Services for any commercial purposes unless expressly authorized in writing on company letterhead by AwardTravel.
8. Use manual or automated software, devices, or processes to “crawl,” “scrape,” or “spider” any part of the Services.
9. Decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services.
10. Conduct deliberate fraudulent activities using our systems that are inconsistent with the Services normal use as intended by the company.
11. Use the Services in a manner inconsistent with our policies as determined by us.
12. Violations may result in termination of access and potential legal action.
13. Affiliate Links and Commissions: AwardTravel may use affiliate links, travel industry identification codes, (including but not limited to IATA, IATAN CLIA, etc.), and loyalty numbers, in certain contexts. These elements are not always applied but when they are, we may earn commissions, referral fees, or similar revenues. This helps us offer our Services without direct cost to you. You have the choice to opt-out by removing these codes where possible, although we encourage their use to support our free service model. By agreeing to these Terms, you consent to this practice, with the freedom to opt-out either by ceasing to use our Services or by manually removing the codes.
14. External Links: AwardTravel may provide links to external websites, which are not under our control. While we aim to link only to reputable sites, we are not responsible for their content or changes. Use of these links is at your own risk, and we recommend reviewing the privacy policies and terms of use of any external sites you visit.
15. Cookies: Our Services use cookies and similar technologies for functionality, personalization, and analytics. By using AwardTravel, you consent to our use of cookies. You have control over your cookie settings through your browser, though changing these settings might affect the functionality of our Services.
16. Disclaimers: AwardTravel offers its Services on an "as-is" and "as-available" basis. While we strive to provide helpful and accurate information, we do not guarantee, represent, or warrant the correctness, completeness, or reliability of the information provided. The most reliable and direct source of information is always the respective industry partner, such as the airline, hotel, or other service providers. We are not responsible for the accuracy of third-party links or content accessed through our Services. Users are encouraged to verify any information independently with the relevant industry partners.
17. Application of Terms to Third-Party Sites: Our Terms, apply when using AwardTravel services on third-party sites (e.g., using our browser extension on various other websites). We are not liable for incorrect information displayed through our services on these sites and encourage independent verification of such information.
18. Limitation of Liability: To the fullest extent permitted by law, we and our agents will not be liable for any direct, punitive, incidental, special, consequential, or exemplary damages. Our liability under these Terms shall not exceed the total amount paid by you for any subscription or fees for our Services.
19. Waiver of Liability: You waive any claims against us for injuries or damages (including compensatory, punitive, special, or consequential damages) sustained as a result of using the Services. This waiver includes claims based on our negligence and extends to third-party information, software, or content used in our Services.
20. Arbitration Agreement: By using the Services provided by AwardTravel, you agree to binding arbitration to resolve any disputes arising out of or related to these Terms or the Services.
21. Governing Rules: The arbitration will be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA").
22. Legal Fees: Each party will be responsible for paying any legal fees incurred by them in connection with the arbitration.
23. Finality of Arbitration: The decision rendered by the arbitrator shall be final and binding on both parties.
24. Waiver of Jury Trial and Class Actions: By agreeing to arbitration, you waive any right to a jury trial or to participate in a class action lawsuit against AwardTravel. This waiver extends to any claims that you may have against AwardTravel, its affiliates, employees, or agents.
25. Notification of Claim: To initiate arbitration, you must first send a written notice of your claim to AwardTravel at support@awardtravel.co within thirty (30) days of the incident or occurrence giving rise to the claim.
26. Governing Law: This arbitration agreement is governed by the laws of the State of Delaware.
27. This arbitration clause shall survive the termination of your use of the Services and these Terms. By agreeing to these Terms, you acknowledge that you have read and understood the terms of this arbitration agreement, and you agree to be bound by them.
28. Amendment of Terms: AwardTravel reserves the right, in its sole discretion, to revise, modify, or update these Terms at any time and without prior notice to you. Changes to the Terms will become effective immediately upon their posting on this webpage, which will be indicated by an updated revision date. While we endeavor to notify you of any significant changes to the Terms through email or other reasonable means, it is your responsibility to regularly review this webpage to stay informed of any updates. Your continued use of our Services following the posting of revised Terms constitutes your acceptance of the changes.
29. Governing Law: These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles.
30. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
31. Indemnification: You agree to indemnify, defend, and hold harmless AwardTravel, its officers, employees, agents, subcontractors, affiliates, and other related parties from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Services, including but not limited to:
32. Any violation of these Terms or the rights of any third party;
33. Your conduct, communication, or interaction with other users of the Services;
34. Your infringement, whether intentional or unintentional, of any intellectual property or other rights of any person or entity.
35. This indemnification obligation will survive the termination or expiration of these Terms and your use of the Services.
36. Termination of Use: AwardTravel reserves the right to terminate or suspend access to our Services at our sole discretion, with or without notice, for any reason or no reason.
37. Contact Information: For any questions about these Terms, please contact us at support@awardtravel.co.

By using AwardTravel, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree with any of the terms and conditions, please do not use the Services.